Privacy Policy - YourVPN

1. Introduction

YourVPN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service.

2. Information We Collect

Account Information

Email address: Required for account creation and communication
Payment information: Processed securely through Stripe; we do not store your full card details

Usage Data

Bandwidth usage: We track total bytes transferred to enforce fair usage limits
Connection timestamps: When you connect/disconnect (not what you access)

What We DO NOT Collect

Browsing history or websites visited
DNS queries
Traffic content or data packets
IP addresses of websites you visit
Your original IP address

3. How We Use Your Information

To provide and maintain the VPN service
To process payments and manage subscriptions
To send service-related communications (welcome emails, key delivery)
To enforce bandwidth limits and prevent abuse
To respond to customer support requests

4. Data Security

We implement industry-standard security measures to protect your data:

All VPN traffic is encrypted using ChaCha20-IETF-Poly1305
HTTPS encryption for all website and API communications
Secure payment processing through Stripe (PCI DSS compliant)
Database encryption at rest

5. Data Retention

We retain your account information as long as your subscription is active. After cancellation:

Your VPN access key is immediately deleted
Account data is retained for 30 days for potential reactivation
After 30 days, your data is permanently deleted

6. Third-Party Services

We use the following third-party services:

Stripe: Payment processing (Stripe Privacy Policy)
Outline (Jigsaw/Google): VPN client app

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Export your data
Cancel your subscription at any time

To exercise these rights, contact us at support@yourvpn.ai

8. Law Enforcement Requests

Since we do not log browsing activity, we have no data to provide in response to requests for browsing history. We will comply with valid legal requests for account information (email, payment history) only when required by law.

9. Children's Privacy

YourVPN is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@yourvpn.ai